{"id":9092,"date":"2025-04-21T07:20:17","date_gmt":"2025-04-21T07:20:17","guid":{"rendered":"https:\/\/mrcartools.com\/?p=9092"},"modified":"2025-04-21T08:19:21","modified_gmt":"2025-04-21T08:19:21","slug":"mrcartool-s-series-charging-pile-faq-have-you-encountered-these-issues","status":"publish","type":"post","link":"https:\/\/mrcartools.com\/de\/mrcartool-s-series-charging-pile-faq-have-you-encountered-these-issues\/","title":{"rendered":"EV Charging Post FAQ - Sind Sie auf diese Probleme gesto\u00dfen?"},"content":{"rendered":"<div><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Herzlichen Gl\u00fcckwunsch! MRCARTOOL S-Serie Lades\u00e4ule sas verkauft \u00fcber 1.000 Einheiten! Gleichzeitig haben wir von vielen Kunden R\u00fcckmeldungen zu einigen ungel\u00f6sten Fragen im Zusammenhang mit der Verwendung oder Installation der Lades\u00e4ulen erhalten, wie z. B.: Wie kann ich die Lades\u00e4ule mit der App verbinden? Wie kann ich den Strom der Lades\u00e4ule einstellen? Keine Sorge! Dieser Blog f\u00fchrt Sie durch die Fehlerbehebung, und Sie k\u00f6nnen die folgenden Schritte zur Selbstkontrolle befolgen.<\/span><\/div>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">Q1\uff1aBrauche ich zus\u00e4tzliche Ger\u00e4te, wenn ich die Lades\u00e4ule kaufe? Zum Beispiel: Leitungsschutzschalter, Leckageschutzeinrichtung?<\/span><\/strong><\/span><\/h2>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;\">A\uff1aF\u00fcr die Installation wenden Sie sich bitte an einen professionellen Elektriker. <\/span><span style=\"font-size: 16px;\">Es sollte ein 40-A-Schutzschalter gew\u00e4hlt werden. <\/span><span style=\"font-size: 16px;\">Wenn verbindliche Sicherheitsanforderungen bestehen, w\u00e4hlen Sie einen FI-Schutzschalter des Typs A mit 40 A.<\/span><\/span><\/p>\n<\/div>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">Q2\uff1aWas ist die Spezifikation der Kabelquerschnittsfl\u00e4che?<\/span><\/strong><\/span><\/h3>\n<div><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">A\uff1a3*6 Kupferdraht, 6 Quadratmillimeter.<\/span><\/div>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">Q3\uff1aHat die Lades\u00e4ule S310 einen PEN-Schutz? Ist ein separater RCD-Schutz erforderlich, um den britischen Vorschriften zu entsprechen?<\/span><\/strong><\/span><\/h2>\n<div><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">A\uff1a<span style=\"color: #555555;\">Es gibt keinen PEN-Schutz, sondern nur einen PE-Schutz. Ein separater FI-Schutzschalter muss an der Eingangsleitung des Ger\u00e4ts installiert werden.<\/span><\/span><\/div>\n<div>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">Q4\uff1aWie installiere ich eine Lades\u00e4ule? Nehmen Sie als Beispiel die S311.<\/span><\/strong><\/span><\/h2>\n<div style=\"width: 1020px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-9092-1\" width=\"1020\" height=\"574\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2024\/11\/S311\u6c7d\u8f66\u5145\u7535\u6869\u5b89\u88c5\u6f14\u793a\uff08\u82f1\u6587\uff09.mp4?_=1\" \/><a href=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2024\/11\/S311\u6c7d\u8f66\u5145\u7535\u6869\u5b89\u88c5\u6f14\u793a\uff08\u82f1\u6587\uff09.mp4\">https:\/\/mrcartools.com\/wp-content\/uploads\/2024\/11\/S311\u6c7d\u8f66\u5145\u7535\u6869\u5b89\u88c5\u6f14\u793a\uff08\u82f1\u6587\uff09.mp4<\/a><\/video><\/div>\n<\/div>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">F5\uff1aWas soll ich tun, wenn die APP das Ger\u00e4t nicht findet?<\/span><\/strong><\/span><\/h2>\n<div>\n<ul>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Vergewissern Sie sich, dass das Wi-Fi mit 2,4 GHz arbeitet, da es nicht mit 5 GHz kompatibel ist. Vergewissern Sie sich, dass Ihr Telefon mit dem Wi-Fi verbunden ist und Zugang zum Internet hat.<\/span><\/li>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Dr\u00fccken Sie den roten Not-Aus-Schalter f\u00fcr 1 Sekunde und stellen Sie ihn dann wieder ein.<\/span><\/li>\n<li><span style=\"color: #555555; font-size: 16px; font-family: arial, helvetica, sans-serif;\">Stellen Sie vor dem \u00d6ffnen der APP sicher, dass sowohl Bluetooth als auch die Ortungsdienste aktiviert sind.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Wenn es vor Ort kein Wi-Fi gibt, k\u00f6nnen Sie mit einem Telefon einen Wi-Fi-Hotspot erstellen, ein anderes Telefon mit dem Hotspot verbinden und dann versuchen, das Ger\u00e4t in der APP hinzuzuf\u00fcgen.<\/span><div style=\"width: 1020px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-9092-2\" width=\"1020\" height=\"574\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/APP\u914d\u7f51\u6dfb\u52a0\u8bbe\u5907\u7684\u89c6\u5c4f.mp4?_=2\" \/><a href=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/APP\u914d\u7f51\u6dfb\u52a0\u8bbe\u5907\u7684\u89c6\u5c4f.mp4\">https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/APP\u914d\u7f51\u6dfb\u52a0\u8bbe\u5907\u7684\u89c6\u5c4f.mp4<\/a><\/video><\/div><\/li>\n<\/ul>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">Q6: <span style=\"color: #333333;\">Meine Lades\u00e4ulen-Chipkarte antwortet nicht, was soll ich tun?<\/span><\/span><\/strong><\/span><\/h2>\n<p><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">A\uff1a<span style=\"color: #333333;\">Bitte wenden Sie sich an den Online-Kundendienst, um eine Ersatzkarte anzufordern.<strong><a href=\"https:\/\/api.whatsapp.com\/send\/?phone=%2B8618923768146&amp;text=onlinesupport\">Online-Unterst\u00fctzung&gt;&gt;<\/a><\/strong><\/span><\/span><\/p>\n<h2><strong><span style=\"font-size: 18px;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Q7:<\/span><span style=\"color: #333333;\">Wie kann ich die Stromst\u00e4rke der Lades\u00e4ule \u00e4ndern?<\/span><\/span><\/strong><\/h2>\n<ul>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Bei der APP-Version k\u00f6nnen Sie die Einstellungen \u00fcber die Software vornehmen.<\/span><\/li>\n<li><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">F\u00fcr die Nicht-APP-Version m\u00fcssen einige Anpassungen an der Hauptplatine vorgenommen werden. Bitte kontaktieren Sie unseren Online-Kundendienst f\u00fcr weitere Unterst\u00fctzung.<span style=\"color: #333333;\"><strong><a href=\"https:\/\/api.whatsapp.com\/send\/?phone=%2B8618923768146&amp;text=onlinesupport\">Online-Unterst\u00fctzung&gt;&gt;<\/a><\/strong><\/span><\/span><\/li>\n<\/ul>\n<div style=\"width: 350px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-9092-3\" width=\"350\" height=\"580\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/S310\u66f4\u6539\u7535\u6d41\u89c6\u9891.mp4?_=3\" \/><a href=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/S310\u66f4\u6539\u7535\u6d41\u89c6\u9891.mp4\">https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/S310\u66f4\u6539\u7535\u6d41\u89c6\u9891.mp4<\/a><\/video><\/div>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 18px;\">Q8\uff1a<\/span><span style=\"color: #333333; font-size: 18px;\">Ich m\u00f6chte jeden Tag zu einer festen Zeit aufladen, wie kann ich das einrichten?<\/span><\/strong><\/span><\/h2>\n<div>\n<ul>\n<li class=\"otl-paragraph\"><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Wenn Sie die APP-Version verwenden, k\u00f6nnen Sie den Ladeplan in der App einstellen.<\/span><\/li>\n<li class=\"otl-paragraph\"><span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\">Wenn Sie die Nicht-APP-Version verwenden, m\u00fcssen Sie sie jeden Tag manuell einstellen.<\/span><\/li>\n<\/ul>\n<\/div>\n<div style=\"width: 350px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-9092-4\" width=\"350\" height=\"580\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/S311\u5145\u7535\u8ba1\u5212\uff08\u53ef\u5b9a\u5236\u5145\u7535\u65f6\u95f4\uff09.mp4?_=4\" \/><a href=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/S311\u5145\u7535\u8ba1\u5212\uff08\u53ef\u5b9a\u5236\u5145\u7535\u65f6\u95f4\uff09.mp4\">https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/S311\u5145\u7535\u8ba1\u5212\uff08\u53ef\u5b9a\u5236\u5145\u7535\u65f6\u95f4\uff09.mp4<\/a><\/video><\/div>\n<h2><span style=\"font-size: 18px; font-family: arial, helvetica, sans-serif;\"><strong>Q9\uff1a<span style=\"color: #333333;\">Was bedeutet das Atemlicht auf der Lades\u00e4ule des S310?<\/span><\/strong><\/span><\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-9099\" src=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/1744963762265.png\" alt=\"\" width=\"1251\" height=\"532\" srcset=\"\/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/1744963762265.png 1253w, \/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/1744963762265-150x64.png 150w, \/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/1744963762265-768x327.png 768w, \/\/mrcartools.com\/wp-content\/uploads\/2025\/04\/1744963762265-510x217.png 510w\" sizes=\"(max-width: 1251px) 100vw, 1251px\" \/><\/span><\/p>\n<div>\n<div>Damit ist dieser Blog beendet! Wir hoffen, dass MRCARTOOL Ihnen in Zukunft noch mehr n\u00fctzliche Produkte anbieten wird. Wenn Sie weitere Fragen haben, k\u00f6nnen Sie gerne unten einen Kommentar hinterlassen oder unseren Online-Support kontaktieren.<span style=\"font-size: 16px; font-family: arial, helvetica, sans-serif;\"><span style=\"color: #333333;\"><strong><a href=\"https:\/\/api.whatsapp.com\/send\/?phone=%2B8618923768146&amp;text=onlinesupport\">Online-Unterst\u00fctzung&gt;&gt;<\/a><\/strong><\/span><\/span><\/div>\n<\/div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><img decoding=\"async\" class=\"wp-image-3585 alignleft\" src=\"https:\/\/mrcartools.com\/wp-content\/uploads\/2023\/07\/1.jpg\" alt=\"Mrcartool\" width=\"300\" height=\"300\" srcset=\"\/\/mrcartools.com\/wp-content\/uploads\/2023\/07\/1.jpg 1000w, \/\/mrcartools.com\/wp-content\/uploads\/2023\/07\/1-253x253.jpg 253w, \/\/mrcartools.com\/wp-content\/uploads\/2023\/07\/1-100x100.jpg 100w, \/\/mrcartools.com\/wp-content\/uploads\/2023\/07\/1-510x510.jpg 510w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<h2><span style=\"font-family: arial, helvetica, sans-serif; color: #333399;\"><strong>MRCARTOOL Offizielle Mannschaft<\/strong><\/span><\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"color: #333333; font-size: 14.4px;\">Handy\/Whatsapp\/Wechat:<\/span><span style=\"color: #282828;\"><a style=\"font-size: 14.4px; color: #282828;\" href=\"https:\/\/api.whatsapp.com\/send\/?phone=%2B8618923768146&amp;text=onlinesupport\">+86 189 2376 8146\u00a0<\/a><\/span><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"color: #282828;\">E-Mail:<\/span> mrcartooltech@gmail.com<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Website Offizieller Shop:\u00a0<a href=\"https:\/\/mrcartools.com\/de\/\">https:\/\/mrcartools.com\/<\/a><\/span><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Herzlichen Gl\u00fcckwunsch! MRCARTOOL S-Serie Lades\u00e4ule sas verkauft \u00fcber 1.000 Einheiten! Gleichzeitig haben wir von vielen Kunden R\u00fcckmeldungen zu einigen ungel\u00f6sten Fragen im Zusammenhang mit der Verwendung oder Installation der Lades\u00e4ulen erhalten, wie z. B.: Wie kann ich die Lades\u00e4ule mit der App verbinden? Wie kann ich die Lades\u00e4ule einstellen, [...]","protected":false},"author":379,"featured_media":4042,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[184],"tags":[],"class_list":["post-9092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-electric-vehicle-charging-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v24.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EV Charging Post FAQ \u2013 Have You Encountered These Issues?<\/title>\n<meta name=\"description\" content=\"This blog will guide you through common problems with electric vehicle charging post, and you can follow the steps below to check yourself.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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